Our Care Process
From first call to first visit.
Here is exactly what happens when you reach out, who you will meet, and how we keep care on track.
Your free consultation
At home, about an hour, no cost and no obligation.
We listen
Tell us about your loved one, what is working, and what worries you.
Care coordinator
Daily living review
We walk through meals, bathing, dressing, getting around, and daily routines.
Care coordinator · Registered nurse for Elder Care
Home safety check
We look for trip hazards, lighting, bathroom safety, and fall risks.
Care coordinator · Registered nurse for Elder Care
Connection and well-being
We learn their interests, friendships, and what makes a good day.
Care coordinator
Your written plan and quote
You get a care plan and a clear price in writing before care begins.
Care coordinator · Registered nurse writes the Elder Care plan
After you say yes
Nurse visit for Elder Care
Before the first visit, our RN assesses your loved one and writes the plan of care for the aide.
Registered nurse
Your caregiver match
We match by needs, personality, and schedule, and introduce your caregiver before care starts.
Care coordinator
First-week check-in
We call you in the first week to make sure everything feels right.
Care coordinator
Ongoing quality checks
Regular check-ins, plus an RN reassessment at least every 60 days for Elder Care.
Care coordinator · Registered nurse
Updates for family
With your loved one's permission, we keep the family in the loop.
Care coordinator
How we choose caregivers
- Personally interviewed
- References checked
- Background screened
- NJ-certified aides for Elder Care
Not the right fit? Tell us, and we will find a new match.
Common questions
Is the consultation really free?
Yes. There is no cost and no obligation.
Who will come to my home?
Our care coordinator. For Elder Care, our registered nurse also visits before care begins.
How soon can care start?
Often within 48 hours of your signed service agreement, depending on your needs and schedule.
What if the caregiver is not the right fit?
Just tell us. We will find a better match.
How much does care cost?
Companion Care starts at $32 an hour and Elder Care at $37 an hour, with a 3-hour minimum visit. You get exact pricing in writing before care begins. See our Cost of Care page for details and a cost calculator.